Ordallo · Beta
Privacy policy
This policy explains how Wendell Labs, LLC handles information when providing Ordallo, currently in beta.
Information we handle
We process names, email addresses, organization and event memberships, application answers, selections, schedule subscriptions, acknowledgments of event terms, organizer content or files, and records of Pass purchases. We also process support messages, administrative records, request information, timestamps and errors needed to operate and protect the service. Sign-in links, access codes and session cookies support access to the service.
How we use information
We use information to authenticate users, administer events and applications, enforce event settings, record selections and changes, send sign-in and event messages, provide schedules and calendar files, answer requests and investigate misuse. Email verification confirms control of an address; it does not guarantee admission or inventory.
Organizers and visibility
Organizers and their authorized staff can access information needed to administer their events. Other participant access depends on event settings and their relationship to the event. Information and files an organizer publishes can be accessible without signing in. Removing publication cannot retrieve copies already downloaded. Contact your organizer about its own use of your information.
Service providers
We use Vercel for hosting, Supabase for database and file storage, Resend for transactional email, and Stripe to process Pass payments. They process information needed to provide those services. From Stripe we receive the payer's name, email address, the amount and the payment status, never full card numbers. Online payments to organizers are not available in this beta. We may disclose information when required by law, to address security or misuse, or as part of a business transfer subject to applicable protections.
Retention and privacy requests
We retain information as needed to provide the service, administer events, maintain security and audit records, resolve disputes and meet applicable obligations. Removing a participant does not automatically erase related audit records or backups. Contact us to request access, correction or deletion. We may verify your request and coordinate with your organizer; some records may need to be retained. Do not send passwords, access codes or sensitive identity documents by email.
Cookies and communications
Authentication cookies maintain signed-in sessions. Operational emails support requested actions and event administration. Schedule subscriptions have their own unsubscribe controls. Organizers should collect only information needed for their event and ensure they have authority to submit it, including information about people they represent.
Security and changes
We use access controls and other safeguards to protect information, but no service guarantees absolute security. Protect your invitation links and access codes. This policy applies when the beta website is published; material changes will be communicated as required by applicable law.
Homepage videos
Our homepage videos are hosted on YouTube and load only when you press play. We use YouTube’s privacy-enhanced (youtube-nocookie) mode. Once played, YouTube (Google) may collect data under its own privacy policy.
Website analytics
We use Vercel Web Analytics on public marketing pages to understand page visits, referrals and general device and region trends, without third-party cookies. Admin and participant pages are excluded. We do not track form contents or sample sign-up actions. Recorded page URLs omit query strings and fragments, except a short list of campaign labels (such as which site sent you here). See Vercel’s analytics privacy information.
Contact
Wendell Labs, LLC
hello@ordallo.com